FAQ

Take a look at our Frequently Asked Questions related to Specialist Services products enquiries online.

Can I make a direct purchase through this website?
You cannot make a purchase through the website. You can only make an enquiry related to our stock products for sale or hire.

Do I pay online for the selected product?
The website does not have the options for direct purchases or online payments. The payments are done after one of our Sales Representatives contacts you with reference to your enquiry.

How long until I receive an answer after my enquiry?
One of our Sales Representatives will contact you within 1 working day from your enquiry submission.

Will I receive a price for the product enquired immediately?
In case you provided all necessary information related with the products you are enquiring for, our Sales Representative will contact you within 1 working day with the price. In case further information are required for the pricing, our Sales Representative will be in contact with you in order to finalise requirements and provide you the price at the earliest.

Are there other products available for immediate delivery apart those listed online?
Yes. Apart from the products listed on the website, we have thousands of other stock products available. If you were not able to find the product you are looking for in our Stock Products Database, you can fill in our Stock Products Enquiry form and we will come back to you regarding product availability and price. Links to pages

When can I come to collect the product?
Once we receive your Purchase Order from, the product will be booked for delivery. Our team will then contact you to advise on the collection or delivery terms in line with the agreed contract.

Do I need to collect the product or does Specialist Services deliver the product where required?
Modules for hire are usually provided ex works from Specialist Services facility in Dubai, Aberdeen or Singapore. In some cases we also offer the option for mobilisation if required by the Customer, subject to mobilisation charges, depending on location.
All stock products for sale are available ex works from Specialist Services facilities in Dubai, Abu Dhabi, Aberdeen or Singapore, depending on the stock product location.

Are Hire Modules also available for sale?
Yes. All of our Hire Modules are available also for sale. You can proceed with the regular enquiry from the Immediately Available Modules for Hire section on the website and in the ‘Other specifications’ section present on the Enquiry Form state that you would like to purchase the product instead of taking it for hire. Our Sales Representative will provide you with the price for sale.


If you did not find the answer you need, contact us at stockenquiries@specserve.com or fill in our Contact Form.

For general enquiries, please contact us at your local Specialist Services office or email us at sales@specserve.com.